Product Support Engineer

Dynisma is revolutionising the automotive and motorsport driving simulator market with its disruptive motion generator technology.  Our cutting-edge approach to simulator design delivers more data about vehicle dynamics and ride to drivers and passengers with less latency and more accurately than any other motion simulators available.

The Role

Following our success in sales of our novel technology there are now significant opportunities for us in the technical management of these product lines. We are seeking a highly capable engineer to take ownership of our growing portfolio of current products. This is a rapidly growing area of our business and the products involve a high level of customisation for each sale making this a highly varied role using a broad skillset and offering great opportunities for future development. From the outset, interaction will be at all levels within the business and externally with our customers and suppliers.

Skills & Capabilities

• Problem solving
• Customer service
• Mechanical design and electrical integration
• Delivery focus
• Product data management including change management
• Cross functional teamwork for common goals
• Process identification and compliance
• Technical documentation
• Self-motivation
• FMEA and Risk management
• Improvement initiatives for product and process

Responsibilities

• Design responsibility for our current product ranges from a mechanical perspective and ownership of interfaces with other engineering teams such as electrical integration and control systems. Driving the design work to delivery.
• Working with the commercial team and lead engineer at the outset to configure the optimum customer specific solution. Understand the scope and identify design/analysis tasks, estimating timescales and level of effort, and managing task delivery.
• Creation and management of the Bill of Materials (BoM) for each product range. This includes restructuring, updating and releasing in a timely manner and ensuring deviations and substitutions are also managed and physically implemented.
• Onsite design support for procurement team, quality team, build team, commissioning and test team, customer success managers and other functions providing information and supporting problem resolution.
• Identify where process documentation or improvements to process are needed or offer good value and implement these.
• Optimising our manufacture, build, test and maintenance activities through design by seeking opportunities, understanding problems (root cause) and responding with product design updates, new tooling provisions and improved schedules, instructions and records.
• Seeking and implementing continuous product improvements based on commercial aims and customer needs e.g. noise reduction, aesthetic enhancements, reliability improvements, motion performance gains, customisation options, cost reductions.
• Lead or support design analysis and review activities such as status updates, design reviews, production readiness reviews, FMEAs, reliability assessments and risk assessments.

Why join Dynisma?

Dynisma is growing rapidly and we are looking for outstanding people across all parts of the business to help build our future.

The culture is passionate, fast-paced, open, inclusive and transparent. We work with hands-on application, innovation and experimentation constantly in mind. People work in a relatively flat structure where they can quicky have influence at all levels of the business.

Benefits include a competitive basic salary, pension, life insurance, private medical insurance, 25 days holiday, cycle to work and electric vehicle schemes. We have an active social scene with numerous small clubs, and we offer mentors for general career or specific IMechE chartership support.

If this sounds exciting and you want to join a seriously high performing team, determined to always deliver excellence, then please apply to recruitment@dynisma.com.

Dynisma is proud to be an equal opportunity employer

We are committed to fostering an inclusive and diverse workplace where everyone feels valued and respected.

We welcome applicants from all backgrounds and do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability, or any other legally protected status.

If you require any special assistance or accommodations during the recruitment or interview process, please let us know. We are happy to support you to ensure a fair and comfortable experience.